09Dec

Never Underestimate the Power of the Frontline Manager

Frontline Managers have a significant impact on employee performance - the better managers generate over 26% more than their peers.

Of all employee attitudes considered, managers have the most impact on job satisfaction, organizational commitment, and intent to stay.

Clarity of Performance Standards and Performance Feedback Matter Most: Of all the developmental activities on which managers could focus, those with the highest impact provide employees with clarity around job expectations and feedback on their performance.

Posted in Business Management

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