Articles tagged with: continuous improvement


Creating a Culture of Continuous Improvement #1

Culture is about how we do things around here

Creating a Culture of Continuous Improvement  #1

“Culture eats strategy for breakfast!” I don’t know who first said it but it’s 100% true, certainly from my 20 years of experience it is.

Simply defined culture equals “the way things are done around here.”   People do things via their actions i.e. behaviours, and these behaviours are reinforced by processes and systems companies have in place.

These processes and systems are created for logical and I am sure good reasons - It’s to keep the organisation functioning in an orderly and consistent manner, and to a significant extent they end up determining the culture of the organisation. This happens because they shape the behaviour of the individuals.

Posted in Performance Improvement