Articles tagged with: employee

Aug31

Team Development

The often overlooked ingredient for success

Team Development

Many of you will be familair with the Forming, Storming, Norming and Performing model of team development. But do you know it's origins and how to utilise it?

Dr Bruce Tuckman published his Forming Storming Norming Performing model in 1965 while doing research work for the United States Navy where he and other social psychologists were studying small group behaviour. As well as investigating actual groups he also conducted a meta anlysis of literature in the area of group development.

Posted in Business Management

May06

Undercover Boss

Yet another management gimmick!

Undercover Boss

The urge for CEO’s to go “undercover” as employees or work safe officers in order to truly understand what’s happening on the “shop floor” highlights the disconnection between senior management and employees. If anything it goes to prove that a lack of trust exists between and within the management ranks and employees at all levels. What does it say about a company’s culture when the CEO feels he or she has to go “undercover” to understand or learn about what’s happening in the business? Clearly it is says, “I don’t trust you!”  More so it undermines the leadership of first line supervisors and managers.  If CEO’s truly feel they need to go “undercover” then it raises serious questions about how much management is trusted.

Posted in Business Management

Jan24

The toughest of all leadership skills

Performance management....not for the sqeamish

The toughest of all leadership skills

In my 20 plus years of management consulting experience there is still one skill that I see performed poorly or not at all.... PERFORMANCE MANAGEMENT. I am not talking about remuneration or financially based incentive schemes for performance, that's easy. I am referring to the ability for a manager to give direct performance management feedback or coaching to their subordinates for the purpose of improving performance or reinforcing existing performance. There are two major reasons for this:

1 - Managers are not trained in performance management ie they don't know how to communicate feedback in a timely and specific manner;

2 - they, managers, don't know how to define and hence measure performance.

Posted in Business Management

Dec08

Lack of employee trust eroding competitiveness

Lack of employee trust eroding competitiveness

Worker trust and confidence in senior management have fallen over the past two years and, unless reversed, present a major threat to future corporate competitiveness, according to a soon-to-be released survey of nearly 13,000 workers conducted by Watson Wyatt Worldwide.

Posted in Business Management

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